Order timing
Please allow 48 hours’ notice for the most personalized floral and gifting requests. Same-day and after-hours availability is limited and may include an additional fee.
Studio policies
The details that keep every order feeling cared for.
Because every Petalsville arrangement is made to order with fresh, seasonal flowers, a few simple guidelines help us make your gift just right.
Fresh, seasonal flowers
Flower varieties and exact shades may vary with seasonal availability. We’ll preserve the overall style, palette, and value of your chosen arrangement.
Changes & cancellations
If your plans change, contact us as soon as possible. We’ll do our best to help before your order is in production or out for delivery.
Delivery details
Please provide a complete Winnipeg delivery address and a recipient contact when possible. Delivery timing is coordinated around the details you share with us.
Gift add-ons & sourced items
Requested makeup, skincare, and other sourced products are subject to availability. Eligible Petalsville-sourced items receive a 10% discount; customer-supplied items are welcomed when arranged in advance.